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Top Sections
Account Changes
How do I cancel my account?
How do I change my package?
How do I reactivate my account?
Common Errors
I am experiencing slow speeds. What can I do?
I received a "423 no such article" or a "430 no such article" error when downloading. What is the problem?
I received a "480 authentication required" error when trying to log on. What should I do?
Getting Started
How can I improve my download speeds?
How do I manually set my port settings, including SSL?
Where do I find my Sunny Usenet server details?
New User Questions
Are there any limits on the number of downloads?
How do I create an account?
How do I perform a traceroute?
Payment Questions
What payment methods can I use?
Usage and Troubleshooting
Are uploads (posts) counted?
How does Sunny Usenet track usage? Are headers counted?
How many concurrent connections am I allowed?
